Welcome to the Support Resource Center. Here you will find information regarding software updates, tutorials, updated protocols, and other useful information relative to our ballistics technology. We strongly urge you to frequent this section of our website as we continually post new information as it becomes available.

Protocol updates

IBIS Heritage Microscope Calibration Protocol
Current Microscope Calibration Protocol
[Former Protocol]

Hit Clean-up Protocol
The following links will provide you with a step-by-step procedure for performing your Hit clean up on your IBIS database.

Before installing the upgrade
After installing the upgrade

Upgrades

IBIS 3.4.6
We are presently deploying the IBIS 3.4.6 upgrade. For further information regarding upgrades, please email mike.mclean@contactft.com.

Tutorials
IBIS 3.4.6
Click here to download or run the online tutorial.